Privacy Policy


Last Updated: July 22, 2023

Cadremit is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services ("Services"). Please read this Privacy Policy carefully to understand our practices regarding your information.

1. Information We Collect
1.1 Personal Information: When you use our Services, we may collect personal information that you provide to us voluntarily. This may include your full name, address, email address, telephone number, date of birth, occupation, location, means of identification, and any other information necessary for the provision of our Services.
1.2 Financial Information: To facilitate remittances and payments, we may collect financial information such as bank account details, or other payment instrument details. We use trusted third-party payment processors to handle these transactions securely.
1.3 Usage Information: We may collect information about your interactions with our website, including your IP address, device information, browser type, referring/exit pages, and usage patterns. This data is collected automatically through cookies and similar technologies.

2. Use of Information
We use the information we collect for various purposes, including:
2.1 Providing and Improving our Services: We use your information to process remittances, communicate with you, verify your identity, and provide customer support. We may also use your information to enhance and improve our Services, develop new features, and analyze user trends.
2.2 Compliance with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes. This includes anti-money laundering regulations, fraud prevention, and reporting obligations.
2.3 Communication and Marketing: We may use your contact information to send you promotional and marketing materials related to our Services. You can opt out of these communications at any time by following the instructions provided in the communication or contacting us directly.

3. Data Sharing and Disclosure
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, customer support providers, and data analytics providers. These service providers are contractually bound to protect the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your information in response to a valid court order, governmental request, or other legal process. We may also disclose your information to enforce our rights, protect our property, or comply with applicable laws and regulations.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any such change in ownership or control of your personal information.

4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights
5.1 Access and Update: You have the right to access and update your personal information held by Cadremit. You can do this by logging into your account or by contacting us directly.
5.2 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5.3 Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.
5.4 International Data Transfers: Your information may be transferred to and stored in countries outside of your own jurisdiction. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services and providing your information, you consent to the transfer of your information to countries outside of your jurisdiction, including those with different data protection laws.

6. Third-Party Links
Our website or Services may contain links to third-party websites or services that are not owned or controlled by Cadremit. We are not responsible for the privacy practices or the content of these third- party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you a notification. We encourage you to review this Privacy Policy periodically for any updates.

By using our Services, you acknowledge that you have read this Privacy Policy and consent to the collection, use, disclosure, and retention of your information as described herein.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].